Terms and Conditions (T&C)

  • “United Arab of Emirates is our country of domicile” and stipulate that the
    governing law is the local law.
  • (Visa and Master Card) and which currencies will be accepted for payment
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.

Privacy Policy (PP)

  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • Studio Passepartout will not pass any debit/credit card details to third parties
  • Studio Passepartout takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Studio Passepartout cannot guarantee the security of any information that is disclosed online.
  • Studio Passepartout is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Refund Policy

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card. Refunds will be provided under the below conditions:

The wrong product was sent by the merchant.
The product received is defective.
The product was damaged in shipping.

Cancellation Policy

Cancellations will be actioned before products are shipped. If cancellations are requested after shipmnet, shipping costs may apply.

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